Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-06-03T04:13:11+00:00

    Yes. So strange. Hoping Teams is working on this.

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  2. Anonymous
    2020-06-02T19:32:06+00:00

    I agree completely my perspective now says that this is a TEAMS problem.

    I now have Bose 700 headphones, and they will work, but if anything else in Windows 10 pops up, or sends a notification, bam, the headphones with both hearing and talking are off. even if I get an email notification. so I turn Outlook off, and still other items, as if Excel is on or other things happening.

    Anything seems to interrupt the headphones.  Considering that the mic's in laptops, are not very good and pick up hum if the computer is running hot, headphones with mic, or external mics are needed.

    This tells me all this is a MS problem, unless there is a way in Windows 10 to turn off notifications while using TEAMS?.  I had similar issues with apple Air-pad pro, so switched to Bose 400, still not working.

    MS TEAMS needs to pay attention and work on this.

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  3. Anonymous
    2020-06-02T19:03:47+00:00

    Hi Shawn,

    Has there been any advancement with  the Airpod connection to Teams? My coworkers use Airpods and it's fine when on Teams. I bought Airpod Pro and I cannot seem to get an audio connection. I did get audio once for a min and can't seem to get it back again.  Any advise would be great. Thanks

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  4. Anonymous
    2020-05-29T22:03:48+00:00

    I work at a school and am having this issue. I am super bummed because I got airpods partially to use for work as I find they are less distracting visually. I would love for this to be fixed.

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  5. Anonymous
    2020-05-26T20:44:39+00:00

    I also want to chime in that MS teams needs to use airpods, this is crazy you don't support it! I have teams on my phone but my airpods won't use it and my laptop I cannot use airpods.

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