Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-05-17T12:34:27+00:00

    This really needs to be fixed, so many people have airpods and use Teams for business calls. Not acceptable from Microsoft and Apple, please start working together

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  2. Anonymous
    2020-05-15T13:50:25+00:00

    This is unfortunate.  Part of the Microsoft Monopoly; not going to give Apple users any support to allow use of Apple equipment.  

    This thread is referring to iPods but it's not just an Apple problem. I have similar problems with SoundPeats and Techtronics TWS Bluetooth earbuds.

    Like others have pointed out, these problem earbuds may work as headphones while using your onboard mic. That's what I do with a Surface Pro tablet.

    The strange thing is, I have a set of Shure SE215 BT2 earbuds (wired Bluetooth) that work fine with Teams as a headset, mic and headphone.

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  4. Anonymous
    2020-05-12T08:48:13+00:00

    I've been using my AirPods Pro for 8 weeks seamlessly on Teams on iMac Mac OS and HP laptop Win10 - today my AirPods no longer function normally on Team ...  it doesn't recognise the "Headset" capability

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  5. Anonymous
    2020-05-12T00:15:06+00:00

    The biggest surprise to me was when I tried my son’s Huawei pods and worked seamlessly with trams whereas the airpods did NOT !!!!!!!

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