Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-05-11T22:11:55+00:00

    I have the same issue with my work Windows 10 laptop(Lenovo).  Received my Airpods today, paired them via bluetooth, performed test call via the Teams settings and could not hear anything, but my voice was working! :-(

    I also have a Macbook Pro running High Sierra with Teams installed and the Airpods work flawlessly! No surprise there then :-)

    UPDATE 15/05:  I have decided to send my Airpods back until this is fixed.

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  2. Anonymous
    2020-04-24T14:45:02+00:00

    Can someone provide an update on when this compatability issue will get attention from your dev team? Super disappointed.

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  3. Anonymous
    2020-04-24T08:29:24+00:00

    How can this be an issue 2020? Just came across that i could not use airpods in the meeting..

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  4. Anonymous
    2020-04-24T06:43:41+00:00

    Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.  

    Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

    Thanks. 

    Yes i use Airpod and hope MIcrosoft can support  airpod too

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  5. Anonymous
    2020-04-22T19:20:25+00:00

    I find that WHILE the call is in session, when I click the "More Actions" ellipsis and select "Show Device Settings", I am able to select my Airpods from the "Speaker" dropdown, while leaving the "Microphone" set to Internal Microphone and it all works for me.

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