Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-02-04T08:07:39+00:00

    as an information my Airpod pro are now working well with Teams since I changed for a more recent computer.

    This was not the case on my previous computer in December... but I have not noted what are the exact differences.
    for information I am now using Teams version is 1.4.00.35564 (32 bits) with Windows 10 Entreprise 20H2

    and configuration of my computer is 11th Gen Intel(R) Core(TM) i5-1145G7 @ 2.60GHz 2.61 GHz

    I should not be the only one having this problem solved, I just wanted to share with you.

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  2. Anonymous
    2021-10-19T08:30:29+00:00

    I am currently using Windows 11 and using Microsoft Teams daily. With Windows 10, I had the same issues as everybody else in here (Mic works, audio was horrible), however it seems that with Windows 11, the issue is gone. After pairing AirPods normally, they seem to work just as well as they do on Teams in iOS and MacOS. Mic and Audio seem to be working normally, with no loss in quality.

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  3. Anonymous
    2021-10-13T14:41:58+00:00

    It still does not work. In the day and age this small issue cannot be fixed !! It's frustrating.

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  4. Anonymous
    2021-08-27T14:14:08+00:00

    I just want to add to the stream of frustrated AirPod Teams users. This is a really poor show Microsoft im very disappointed. I realised pretty soon that the only way AirPods are going to work is if they are out of the case before starting the meeting. If you are already at the pre join screen before opening the case you are already too late. In my case if I open the case too late teams will crash completely forget any device and leave me with no sound no mic and no camera and no ability to set one. It doesn’t matter how many times I restart teams I can’t add a device. The only thing that works is restarting my whole laptop. It’s so frustrating and a giant waste of time.

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  5. Anonymous
    2021-05-28T01:09:19+00:00

    Hi it’s May 2021, has this issue been resolved? It’s so frustrating that I’m unable to use AirPods whilst attending meetings and lessons - so inconvenient

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