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Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This video shows the user switching the mirophone for AirPods to the PC mic. So the solution is "don't use AirPods" That's not what we need. I'd like to use them as a headset that means including the microphone.
That’s what the video showed me how to do. Use them as a headset.
This video shows the user switching the mirophone for AirPods to the PC mic. So the solution is "don't use AirPods" That's not what we need. I'd like to use them as a headset that means including the microphone.
This has become my exact same experience (sound crashing completely requiring a restart - as not even wired headphones work without it).
No longer using my nice new AirPods for anything work-related as I can't work like this.
Anyway, agreed - please fix ASAP Microsoft!
Lastly, my wife has been using AirPods successfully without issues for months now on her MacBook Pro, and she also uses Teams all day long like I do. So I guess the issue is Teams related, but also OS related in association to Teams (as her Airpods + Teams experience is fine)?
Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
This worked for me: