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Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
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Same here - can't use my Airpods Pro. Please urgently fix this issue.
Best regards.
Hi thanks for the response i have set this up and had limited success with it dropping as expereinced by the other user posting, the hassle of it instead of addressing the underlying technogly for all. I am actaully okay with a microsoft statement saying it will never be addressed just an answer one way or another. It must be one of the most frequently asked questions.
That’s awful !!!
unfortunately I faced the same issue today :(
but I think my problem is a bit different … as I was hearing people but they didn't hear me … so I guess my speakers were working however microphone was not. this was from my laptop hence decided to change to my iPhone … while using Teams on my iPhone the airpods kept disconnected after every few seconds :(((
My wife and I both bought Apple Airpod Pros and we both have HP laptops. Mine is a work laptop that is regulated by my company and her laptop is our own personal laptop. I have not been able to use my Airpods with Teams or Skype except for about 10 minutes with Teams and the call quality was great but then it went back to the usual "they could hear me but I couldn't hear them" function. My wife on the other hand, has not had any problems connecting her Airpods with teams, Skype, or Zoom. I also have a coworker that uses his regular Airpods with Skype and Teams with the same work laptop that I am using and he has no problems. I don't see how some work fine and some do not.