Teams not working on MacOS Big Sur

Anonymous
2020-11-18T23:57:31+00:00

Hi all, 

I recently installer MacOS Big Sur in my Macbook Pro from scratch (not upgrading from previous installation). Once the system was working, I installed the Office 365 suite from App Store and MS Teams from microsoft.com (Teams does not exists in the App Store). All software is working properly EXCEPT Teams. After installation and launch, I keeps freezed in the "Loading Microsoft Teams" view.

I have uninstalled and reinstalled the package several times, restarted the machine, etc, but it still does not work.

Are there any procedures or fixed I should perform? Does Teams actually works on Big Sur?

Thanks.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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  1. Anonymous
    2021-02-17T22:09:36+00:00

    I am in a similar situation except that I never even make it to a loading screen. The icon bounces in the Dock, I briefly see the Teams menu bar, and then it goes away, icon stops bouncing, and Teams never opens. No error message either. I have been able to uninstall and reinstall Teams, however, the issue reappears anywhere from a few days to a month later and I have to start all over again. I'm running Big Sur on a Macbook Pro in a managed environment.

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  2. Anonymous
    2021-02-15T20:20:40+00:00

    If anyone from Microsoft wants an error log file, let me know.  I would love to see this issue resolved- as I would love to use Teams on a new Mac Mini; but the current version does not seem to work.

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  3. Anonymous
    2021-02-12T09:35:33+00:00

    Works for me as well. Thanks alot (Y)

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  5. Anonymous
    2021-02-11T17:24:25+00:00

    This Reply is found in every language by different "independent" advisor.

    And IT IS NOT WORKING!!| 

    Microsoft is trying anything to make it impossible for non-Windows user to use their app, with the result that they need to turn to Windows!! 

    In these times, this is absolutely disappointing! we are trying to work here, instead, we are penalised for having chosen a MAC over a Windows computer!

    So disappointing!

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