Unable to login to Teams - That code didn't work. Check the code and try again

Anonymous
2021-06-07T11:54:39+00:00

I am trying to login into Microsoft Teams. I enter email address and password and all is good. It then asks for my mobile number and sends me a txt msg with a 4 digit code. I enter this code and then get the following error: "That code didn't work. Check the code and try again." Obviously I have entered the code correctly. What to do next to get this resolved?

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Anonymous
2021-06-07T12:26:35+00:00

Hi

My name is Daniel. I am an Independent Advisor.

There are different kinds of MS Team free, I'd like to know which kind of MS Team free you are having issues with.

Please visit the following links one by one:

Also, I'd like to let you know only Google Chrome or Edge are officially recommended browsers as of today.

Please let me know which of the links above you can successfully log into?

Disclaimer:

This is a peer-to-peer support forum. I'm an Independent Advisor & fellow MS forum users just like you, who are trying to help other users with their issues. I'm Non-Microsoft Staff.

Kind Regards

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  1. Anonymous
    2021-06-12T14:01:37+00:00

    i am unable to log on my account teams for free keeps saying the code is incorrect

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  2. Anonymous
    2021-06-11T09:30:06+00:00

    I'm facing with exactly same problem.

    I downloaded teams app for mac and ios, then logged in with my skype account.

    After logging in, i was asked to input my phone number and received confirmation sms with code but got that error

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  3. Anonymous
    2021-06-10T01:15:13+00:00

    You need to log in to MS Team free organization account instead of MS Team free personal account. If you still have not signed up yet then please visit the following article to find out how to sign up for MS Team free organization account: https://support.microsoft.com/en-us/office/sign-up-for-teams-free-70aaf044-b872-4c32-ac47-362ab29ebbb1

    I'd also like to let you know MS Team free organization account offers more features than MS Team free personal account as well as to be able to be used in the MS Team desktop app unlike the MS Team free personal account. So, feel free to take advantage of the opportunity.

    Kind Regards

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  4. Anonymous
    2021-06-07T20:01:23+00:00

    Hi, can you please help me too? I have a personal account and when I try to log in, my password works, my phone number works, I get the code, it asks my pass one more time and then it goes "This phone number has already been taken. Sign in with that number or use a different one". When I go to my account to check the number, the field is empty. And I cant fill it in, but I get the code. I dont get it. I have a job interview in a couple of days, so I have to fix this, please :-)

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