Teams error CAA70007

Anonymous
2020-06-04T13:50:37+00:00

Hi,

One of our users keep getting an error message when opening teams, this is only happening to a single users, on their machine, unfortunately I am not able to check if it would work on other machine or if other users can work on their machine due to working from home. Basically it opens, asks them to login, when they login it doesn't ask for password it just goes straight to the error, and we can't get further, they are able to login to teams.microsoft.com, but the app wont work, I have tried the following steps:

Reinstalled the app

Rebooted the machine

Uninstalled the app, cleared the cache and then reinstalled the app

Closed the app and cleared the cache and then reopened the app

Removed the teams license from o365 admin portal, then re-added the teams license

is there anything else I can do to try to resolve this issue? 

Kind Regards,

Brendan

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  1. Anonymous
    2020-12-11T13:27:10+00:00

    I fixed the issue by closing Teams and renaming (or deleting if you are bold) the following folder:

    %localAppdata%\Microsoft\IdentityCache

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  2. Anonymous
    2020-10-02T15:17:32+00:00

    Thanks, AladdinElhalaq. I'd tried the install fix tool, Windows updates, reg key changes, but your suggestion did the trick!

    HI

    uncheck the below option from internet option --->advance-------> security

    check for server certification revocation*

    then restart MS teams

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  3. Anonymous
    2020-09-28T07:53:30+00:00

    sorun devam ediyor

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  4. Anonymous
    2020-08-27T13:46:49+00:00

    Hi Nils,

     Thank you for the response, when i try to sign into edge i get the following.

     "Error code: 3, 15, -895025145"

    Regards

    Sateesh

    Same here. Teams doesn't work, and Edge shows this error code.

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  5. Anonymous
    2020-07-29T08:59:01+00:00

    Hi Nils,

     Thank you for the response, when i try to sign into edge i get the following.

     "Error code: 3, 15, -895025145"

    Regards

    Sateesh

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