Screen-sharing in Teams Mac, no ‘Windows’ or ‘Desktop’

Anonymous
2019-10-17T14:55:28+00:00

Since yesterday, I am unable to share anything but PPTs in Team meetings with colleagues.

MS Teams 1.2.00.28258 on Mac 10.15 – since yesterday, I cannot share anything but PowerPoint files. The option to share ‘Desktop’ and ‘Windows’ have disappeared. I have checked the boxes in System Preferences > Security > Screen Recording.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2020-03-30T13:41:25+00:00

hi all,  you have to go deep into preferences and allow the app to access your computer.  I know this isn't the best explanation, but I got it to work on my bosses computer.

This may be it:

  1. Click the Apple menu.
  2. Then, go to System Preferences > Click Security & Privacy > Privacy tab.
  3. Click Screen Recording.
  4. Click the lock icon to make changes.
  5. If required, enter your admin password.
  6. Finally, click the checkbox next to Microsoft Teams.
  7. A notification window will ask you to restart it. Agree.
  8. Then, try again and see if the issue persists.

If not this, something very similar.

You are close to that you have to do, problem is for many that the 'approval' is there but doesn't seem to have any effect. It is as if the program is not paying attention to the approvals.

Was this answer helpful?

200+ people found this answer helpful.
0 comments

55 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-01-19T15:02:46+00:00

    Hi, I followed the steps above on my Macbook, enabled Microsoft Teams to screen recording option. Saved settings, restarted. But when I try to share my desktop or any document using Teams, it does not allow to, an error message on Teams still says I need to change the security settings to allow screen sharing. Can you assist where else in Microsoft Teams need to be changed in the security settings to allow me to share documents or my screen using a Macbook computer?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-11-12T05:10:35+00:00

    I found the solution in the Microsoft Technical Forum (excuse me for not being as precise as I can be, I've been out of the Microsoft world for 12 years since I retired. I just came back since an organization I'm in chose M365 and Teams)

    The problem is in Settings:  Teams - Setting - Application - New Meeting Experience

    You need to uncheck that setting and quit Teams and log back into the Desktop app. Start a Video call and click  the Share Icon. You'll notice a new window pop-up that looks different from the previous pop-ups which will take you to the System Preferences

    • Security & Privacy - Screen Recording: and lo and behold there is the Microsoft Teams which you should check to allow access. (note you may have to unlock Security & Privacy with an admin account password)

    After you've verified that screen sharing is working you can re-enable the new meeting experience and it will perform normally. This is not my solution so credit should not come to me but to rickyroca73

    Thank you for the suggestion.

    .

    I did try it, but unfortunately in my case it didn't have the desired effect. :(

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-11-11T18:07:40+00:00

    I found the solution in the Microsoft Technical Forum (excuse me for not being as precise as I can be, I've been out of the Microsoft world for 12 years since I retired. I just came back since an organization I'm in chose M365 and Teams)

    The problem is in Settings:  Teams - Setting - Application - New Meeting Experience

    You need to uncheck that setting and quit Teams and log back into the Desktop app. Start a Video call and click  the Share Icon. You'll notice a new window pop-up that looks different from the previous pop-ups which will take you to the System Preferences

    • Security & Privacy - Screen Recording: and lo and behold there is the Microsoft Teams which you should check to allow access. (note you may have to unlock Security & Privacy with an admin account password)

    After you've verified that screen sharing is working you can re-enable the new meeting experience and it will perform normally. This is not my solution so credit should not come to me but to rickyroca73

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-11-11T17:14:37+00:00

    I don't agree with the above logic: Apple XYZ app worked perfectly on the Windows 8 OS and now on Windows 10 there is a bug. Therefore Microsoft has to fix the problem in Windows OS. The apps must follow the compatibility of working with the Operating System. In many cases apps which could only run on 32-bits were retired when the OS only supported 64-bit. If the App and its developer refuse to patch/upgrade or whatever, their users are the ones that suffer. Microsoft Teams wants to compete with Slack and Zoom for example, neither has this problem with Apple OS.

    I believe this is more than your regular Mac app developer btw. Microsoft Teams is a flagship platform.

    Was this answer helpful?

    0 comments