Can't open files from Teams in Office desktop app

Anonymous
2020-02-28T23:53:23+00:00

I've been using MS Teams to work with PowerPoint and Excel documents with the option Open in desktop app. Until a few weeks ago  when I try to open a document with the option open desktop app I get the launching window of the app (any office app like Excel, Powr Point, Word, etc.) but it doesn't start anything. This is with all the files I try. I haven't made changes to my settings or anything. I have tried to clear the cache in the Teams Folder and I have checked that the apps are linked to the right file types but nothing works. I also have looked on the official site for help and in this community but I can't find any fixes that solve this.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-06-02T08:58:04+00:00

    I"m  having problem connecting with my class and opening conversation and files

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  2. Anonymous
    2020-06-01T20:46:00+00:00

    I reinstalled Microsoft Office, and that fixed the issue. Best of luck!

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  3. Anonymous
    2020-06-01T01:16:08+00:00

    Hi,

    I have been experiencing the same problem as Dave and nothing seems to work. As far as I can see, no one else who has this same problem has been able to fix it and the MS Support team seem to be giving up. I am a student in lockdown that is trying to complete work but I am getting frustrated with this issue.

    Please help me fix this.

    Thank you.

    I fixed this issue by reinstalling office.

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  4. Anonymous
    2020-05-14T03:13:40+00:00

    I recently started having the same issue. When I go to Settings**> Apps & features > Default apps >**Choose default apps by protocol there is no default app for word or excel. When I select choose default app, Im told there is no app and directed to Microsoft store to purchase. 

    I have this same problem. Is there a solution to this?

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  5. Anonymous
    2020-04-16T16:54:43+00:00

    I am facing the same issue with power point. 

    I tried clearing the cache. It did not help. I am not able to see the option to open in desktop app from the web version of team either.

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