Show Background effects option has disappeared on teams application, how can I get it back?

Anonymous
2020-04-24T15:11:36+00:00

I had the option to turn on "show background effects" during a MS teams meeting.  It was working great.  Then one day the option is gone and all I can do is turn on blur.  But other users in my company are able to use the feature.  I logged into a Staging tenant to test and the option is there but when I go to  my Companies production tenant it is not available.  But it is for other users.  Microsoft has not rolled out any MS Teams controls around the background so not sure how my setting is missing and others have it.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds

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Anonymous
2020-05-18T16:51:35+00:00

%appdata% should take you to Roaming.  The full path would be:

C:\Users<userid>\AppData\Roaming\Microsoft\Teams

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Anonymous
2020-05-20T07:13:04+00:00

We could figure out which files are making the feature available again.

You have just to copy:

  • desktop-config.json
  • settings.json
  • storage.json

You can proceed as follows:

  1. Close MS Teams completely
  2. Copy the above listed files from a machine of someone who has the feature working (%Appdata%\Microsoft\Teams or C:\Users<userid>\AppData\Roaming\Microsoft\Teams)
  3. Paste the copied files in your %AppData%\Microsoft\Teams and replace the existing files
  4. Start MS Teams and wait until you got an error message where you can click on "Sign out"
  5. Log-in with your email address

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  1. Anonymous
    2020-09-22T18:35:48+00:00

    A similar work around to this issue to disabling the camera, perhaps a little quicker.

    When initially the device settings were for the default PC Mic and Speakers, there was no background effects button/options available.

    I had seen somewhere that if you switched to custom settings it would show up, I had no other choices on this device so couldn't make a custom settings device profile. 

    I plugged in a pair of USB Headset/Mic earphones and then switched the audio devices to that, Poof! there is the button ready to go, I unplugged it, the settings went back to PC Mic and Speakers but the background effects option remained and seems to be working. 

    There must be something that is preventing this from being enabled initially, and its weird because there is no rhyme or reason to it, I had one user unable to do this on a device, then another logged in and it worked fine. 

    Hopefully this helps someone.

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  2. Anonymous
    2020-04-30T17:18:26+00:00

    I am also having the same issue. My background effects was there one day, and now I do not have that option. For scheduled meeting or not.

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  3. Anonymous
    2020-04-25T03:07:46+00:00

    Hello Acx01,

    Based on my knowledge, background effects are only available for scheduled meetings. So please make sure the meeting you join is a scheduled meeting. Besides, you can also go to Teams Web App and check whether you can see the option.

    Furthermore, to better help you, please provide the screenshot about the options when you are in a meeting.

    Thanks for your time.

    Regards,

    Seven

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