Teams not working on Mac

Hi, 

My son is experiencing the same Teams desktop connection problems from an Imac with OS X 10.11 El Capitan. During near two months, he has been able to connect to classes succesfully and a week ago the desktop started to fail to connect to internet and my son is desperated.

I've already reinstalled the application, checked both the router firmware and the wifi network profiles and I can't find any solution. 

Could you elaborate on it? This issue is impacting so many people.

Regards,

Hi 

I have the same problem but it did not work as i did not have the folders.

I am having the same issue.  Teams was working fine on my Mac up until yesterday but now it just says it is loading and doesn't move on from that screen (I've let it run in the background for over 5 hours and it still says loading).  I tried clearing the cache and clearing the internet history and I also tried logging on through Safari and Google Chrome and it doesn't load through them either.

Like many people, I'm reliant on Teams for meetings at the moment so some help would be much appreciated.

Thanks for the info.  Unfortunately, I think it's another issue.  We are running on Google and neither of our macbooks have parental controls set up.  The desktop worked when I first downloaded, but then then we got "mic is muted" message, and then it stopped updating activities, and then I got the blank page.  It won't delete, and a I cannot sign in to the existing account via desktop!  Very irritating.

A friend of mine using this on Mac is having this same issue. She has setup parental control on her kid's user. I took a look running the Teams web app on Safari and the result is that blank page, so we tried with Google Chrome. After several requests for parental control's password (for every external calls that Teams had to do) we finally had the app running. Safari never asked permission to access external services so that might be the reason for us getting always the blank page. However if she restarts the computer I don't know if will be necessary insert password again that many times. I will keep up on this reply if I have any news.