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I have recently received Microsoft Teams access as part of my Office pack.
I noticed that with the mobile app logged in, the status is constantly showing "Available" even when i am not active.
This means anyone looking for me would believe that i am available.
Is there no way to set it to show as away or at least a separate status that states "mobile" when we are not active on the desktop App of teams?
It is highly annoying to have to amend the status manually.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Guess the Tech team handling the issue earlier left the company and existing team didnt focus on KT during handover. I cant find enough reason to understand Microsoft unwillingness to fix the issue.
This is definitely a Teams mac bug. Affecting several users at my company and Microsoft tells us it's a "machine specific" issue. Their tech support teams apparently can't get through to the developers that presence on the mac app is broken.
I have found that the best way to "clear it out" is to restart Teams every morning. That's the only thing that works but I have to do it every single day.
Okay so I tried this yesterday. Turned off Background App Refresh and signed out of both Teams apps. I signed into my Macos device first.
Everything seemed to work yesterday. Overnight the issue appeared again and now this morning I am unable to change my status on my mac and it is set to "Away". The only way to change this on my MacBook is to actually open up my iPhone and activate teams, which then changes my presence everywhere. No matter what, my iPhone dictates my teams status everywhere.
In summary: turning off background app refresh did not help (great idea to try, however!). It also doesn't affect calling or notifications from being delivered. I see no discernable difference when background app refresh is on vs off on the ios app.
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Umm I have a question when I go to find my cousin to chat with him he’s on a laptop and I’m on a iPad I can’t find him his is also in French too and mines not?