Microsoft Teams - Black screen when sharing desktop, works with single application

Anonymous
2020-02-25T10:41:27+00:00

Hello all, as per the title description it was allw orking fine until latest days. When I share my full desktop in teams, other people sees a black screen, but sharing a single application works.

I've tried with the web app and it works fine, it's the local installation that is not working.

I've already tried to reinstall Teams and cleared all the cache but issue persist.

Anyone can help me out? it's driving me nuts

Thanks

Carlo

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-03-04T05:42:49+00:00

    Hi Josh, this solution did not work for me. Per your post, I changed the Graphics Setting to High Performance and checked to box to run as administrator, but when I try to share the entire screen via Teams remotely, it still looks black.

    I'm using RealVNC to remote in to my PC, and the privacy settings are such that the screen is blanked when I log on. With this setting activated, I cannot share my entire screen (looks black), but I can share individual applications.

    If the setting is NOT activated (screen is not blanked), it works fine and I can share my entire screen, without changing the Graphics settings or running as administrator. The caveat is that people in the physical location of my PC can also look at my screen and see what I'm doing, which is not desirable.

    Here's the interesting bit -- If the setting is not activated, I turn off the monitor, and then share, it still looks black. If I share and then turn off the monitor, the shared screen is still displayed, but it is static and does not refresh.

    So it seems that the monitor has to be physically turned on in order to share the entire screen. The best workaround I've come up with so far is to share the screen of the client PC, the computer I'm remoting in from, and in this case, Teams would look at the VNC application window. Another option might be a pseudo display connector, to try to trick the computer into thinking the monitor is turned on when it's actually not. I have not tried this yet though.

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  2. Anonymous
    2021-01-26T16:11:06+00:00

    Hello Ankita,
    If you find any solution for Treawlony1986 can you please share it with the community because I have exactly the same issue. I own a QHD 21:9 monitor and I'm not able to share the entire desktop as for on the other side is displayed a black screen.
    If while sharing the entire desktop I change the external monitor resolution from 3440 x 1440 to 2560 x 1440 the screen sharing starts working, going back to 3440 x 1440 it is black again.

    Thanks

    Regards

    I am having the same issue. My students can't see the videos I share that a few days ago they were able to see. 

    Is it on my end? Is it on their end? 

    What's the problem? 

    Everything is updated and new. 

    I have only been using the application since September. 

    mk

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  3. Anonymous
    2020-12-11T16:32:40+00:00

    All, 

    I had a similar issue. I rebooted and ran the team app as admin and that seem to fix the issue.

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  4. Anonymous
    2020-12-04T16:42:17+00:00

    Try updating your video drivers and check teams settings in admin center to share in full screen.

    Go to TEAM's Admin center, then head to Meetings > Meeting policies and New policy > Content Sharing > Screen sharing mode, then choose Display Fullscreen from the drop-down menu.

    Troubleshoot Microsoft Teams screen sharing not working (airmore.com)

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