Microsoft Teams - Black screen when sharing desktop, works with single application

Anonymous
2020-02-25T10:41:27+00:00

Hello all, as per the title description it was allw orking fine until latest days. When I share my full desktop in teams, other people sees a black screen, but sharing a single application works.

I've tried with the web app and it works fine, it's the local installation that is not working.

I've already tried to reinstall Teams and cleared all the cache but issue persist.

Anyone can help me out? it's driving me nuts

Thanks

Carlo

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-06-01T11:40:02+00:00

    Same issue here... is Microsoft actually working on this and recognized is as a bug? 

    Best Regards,

    Stefan

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  2. Anonymous
    2020-05-28T14:59:13+00:00

    I can confirm that I am having the same issue with Team.

    I cannot share my screen if my resolution is 3440x1440 (21:9 aspect with 60hz) . If I change the resolution down a bit, then it works. 

    this has been my workaround in the meantime: to change the resolution down to 2560x1440 when sharing a screen. It is not ideal and quite annoying but at least I can share my screen.

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  3. Anonymous
    2020-05-27T06:16:00+00:00

    Please let me know when fixed. 

    1.3.00.12058 (64 bit). It was last updated on 07/05/2020.

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  4. Anonymous
    2020-05-27T05:22:16+00:00

    Same issue here

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  5. Anonymous
    2020-05-26T09:22:06+00:00

    Exactly the same issue. I also use Skype for business on the same laptop and screen sharing works perfectly. Teams however cannot share whole desktop, only individual apps. 

    Microsoft, what is the status of that problem? I see it was raised hlf a year ago already, can someone try and work on this already?

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