Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

317 answers

Sort by: Most helpful
  1. Anonymous
    2022-11-30T15:05:57+00:00

    I agree, form y AfterShokz headset it should be configurable, some how if you want this mute beep beep beep sound or not. I could even argue Aftershokz is wrong in this...I mean, I am not on hold...I just mute....but still want to hear what other people say, then the beep beep beep sound is really annoying. Whi at Aftershokz thought that it would be a good idea.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-11-30T15:00:54+00:00

    That's not 100% correct. I agree that Microsoft should give users the option to disable this "feature", but it does work correctly when paired with a Teams certified headset. I have a Logitech headset that is Teams certified. When I mute within Teams, the mute light on the headset illuminated giving me a hardware reminder that I muted. The problem arises when using headsets that provide audio feedback to notify the end-user they are muted. The simplest solution is providing an option within Teams to enable or disable the mute synchronization.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-11-30T14:31:06+00:00

    Only Teams is sending the hardware to mute itself. Many other software like Zoom, Slack, etc..just mute in software by not sending data.speach.

    Was this answer helpful?

    0 comments No comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  5. Anonymous
    2022-11-28T15:59:07+00:00

    Mine was recent as well. It surprised me.

    I've been switching to the webcam mic I have for larger meetings when I'm mute and don't need to speak. I'm going to try and reinstall as well.

    Was this answer helpful?

    0 comments No comments