Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-12-01T19:05:21+00:00

    At the risk of feeding a troll...

    Trent, you need to do a better job reading,

    I said it wasn't a problem because I never muted the hardware previously. If I were to mute the hardware by my decision, I would want the beeps to remind me. But I don't do that. I mute individual applications only. So the beeps weren't a problem. Because they didn't happen.

    You also ignored the full context of what I said, as my main concern, the same as many people's is that Teams is now muting my mic for all apps. And that isn't right.

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  2. Anonymous
    2022-12-01T10:29:10+00:00

    Never thought of a scenario to use the mic/headphone on multiple apps at the same time, but then you are right...if Teams is on mute and you want to be able to talk in Discord, yes absolutely.

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  3. Anonymous
    2022-12-01T09:22:01+00:00

    That's not 100% correct. I agree that Microsoft should give users the option to disable this "feature", but it does work correctly when paired with a Teams certified headset. I have a Logitech headset that is Teams certified. When I mute within Teams, the mute light on the headset illuminated giving me a hardware reminder that I muted. The problem arises when using headsets that provide audio feedback to notify the end-user they are muted. The simplest solution is providing an option within Teams to enable or disable the mute synchronization.

    Sorry, I don't agree with your reply - it is 100% bug on Microsoft side.

    When I hit the mute button in Teams, i want to muted in Teams, not in Discord, Slack, Skype....

    When Teams mutes my hardware, it is absolutely wrong. If I want to mute my mic for everything, there is a way to do it - on system panel, or - in many cases - on hardware I am using.

    BTW: Using Sennheiser HB450 BT, having the same problem :(

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  4. Anonymous
    2022-11-30T14:39:09+00:00

    This is the best option at this point. Teams is trying to "sync" the mute options between software and hardware. They need an option to enable or disable this depending on the end user hardware.

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  5. Anonymous
    2022-11-30T14:32:02+00:00

    Microsoft Teams should have an option to mute in software only and or use the hardware to mute itself., e.g. disable hardware acceleration on the microphone and hence just mute in software.

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