Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  2. Anonymous
    2022-11-14T14:29:23+00:00

    So what's the deal with this forum? I had expectations that someone from Microsoft would take this Voice of Customer and actually fix the issue. There are 17 pages of complaints and possible "workarounds", yet no word of a fix.

    In my organization the overzealous IT and Info Sec guardians have disabled the "send feedback" button, so that's no help.

    Microsoft are you out there????

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  3. Anonymous
    2022-11-08T15:50:37+00:00

    Hi.

    Just to add some additional info: I have a Sennheiser headset, it has worked fine for months in Teams with Windows 10, and worked fine in Teams with Fedora Linux either, now, since almost a month I have the same problem in the Windows machine, while in Linux keeps working fine.

    Another clue: when I tried in Google Meet in Windows, teh same problem appears, so I guess it's a Windows issue more than a Teams issue.

    Sadly, I have very limited access to configs in Windows machine since it's organization managed, and I don't have administrator level.

    Hope this helps to find the real problem.

    Iván

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  4. Anonymous
    2022-11-07T19:04:55+00:00

    I returned my to Amazon and I'll buy again when this issue is resolved

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  5. Anonymous
    2022-11-07T11:53:45+00:00

    This also works for me with on Aftershokz Aeropex. Thanks!

    Edit: But once you mute again after talking it starts being annoying again. :(

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