Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-05-25T15:41:43+00:00

    I have found a workaround, for me anyway. Go into the device setting in Teams, leave the "Speaker" set to your headphones. Set the microphone to the PC's microphone.

    Enjoy the sound of beep silence.

    I would still like this to be "fixed", as the microphone in my headset works better than the PC one, but at least now my sanity may be saved.

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  2. Anonymous
    2022-05-09T08:24:38+00:00

    Same here, please fix!

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  3. Anonymous
    2022-06-09T17:47:53+00:00

    for Windows 10:

    1. Right click the volume button in the start menu and select "Sounds"
    2. Click on the Recording tab, and select Headset (make sure it's Shokz). Click "Properties"
    3. Go to the "Levels" tab and you might see that your headset is muted by default for some reason. Unclick it.

     for Windows 11:

    1. Right click the volume button in the start menu and select "Sound settings"
    2. Scroll all the way down and select "More sound settings"
    3. Click on the Recording tab, and select Headset (make sure it's Shokz). Click "Properties"
    4. Go to the "Levels" tab and you might see that your headset is muted by default for some reason. Unclick it.

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  4. Anonymous
    2022-04-28T11:27:55+00:00

    same problem here for opencomm

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  5. Anonymous
    2022-05-09T12:25:50+00:00

    My OpenComm does this too. I've just started to turn off my headset and use my camera's mic and computers speakers for calls I know I will not be participating in. I've reverted back to using Zoom when I have a preference to avoid this loud beeping.

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