Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-06-24T19:33:05+00:00

    Yes, this works but as you said that you have to keep doing this every time you mute in Teams. This workaround is great if you are not going to mute/unmute frequently in a meeting or presentation. I have been using the web version of Teams to avoid all the hassles in the situation when I have to go on mute/unmute frequently.

    In other meetings apps like Zoom, Goto Meeting, or Google Meet, I do not have any problem with the loud beep during the mute period. I think part of it is because these apps are web-based.

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  2. Anonymous
    2022-06-17T08:56:02+00:00

    It is very annoying, only tip I have is if you are attending a conference that forces you on Mute do it via the web Teams client as the beeping does not happen on that version.

    BTW: My system is using the Intel Bluetooth stack, I wondered if it is this that is the problem as I know one solution that AfterShokz has provided via warranty was to send out a bluetooth dongle.

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  3. Anonymous
    2022-06-13T12:34:19+00:00

    Updated mine as well but Shokz OpenRun Pro still have the same beeping.

    Only workaround that works for me is changing microphone in teams to computer. When I need to respond back to the meeting, I'm at the ready to change it back and unmute.

    Seems like every teams update they fix 1 thing and break 2. Never-ending.

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  4. Anonymous
    2022-05-18T21:44:18+00:00

    I had this same problem recently, seemingly triggered by a Teams software update.

    However... after reseting the (AfterShokz) headset and enabling multi pairing it seems to have fixed the problem

    I also did a full reset, but did not help with my OpenComms

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  5. Anonymous
    2022-05-18T14:27:36+00:00

    Open settings and click reset to the Microsoft recommended defaults. Beeping stopped immediately

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