Teams desktop sign-in error code - 0xCAA30194

Anonymous
2020-04-28T13:04:00+00:00

"desktop-b7155f36-42c2-40cf-8706-61c30b93b223

Error code - caa30194

There's a more permanent way to sign in to Microsoft Teams. If you're having trouble completing the process, talk to your IT admin"

Our company has been using Teams  for a while, it works very well for me until today. I can't sign in Teams desktop in my computer after I upgraded my OS from Win7 to Win10. But the funny part is that Teams web and Teams in my Phone(android)  are still working very well. The desktop Teams feedbacks with error code: 0xCAA30194, which is attached below. Can anyone help with it? Thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-09-29T10:48:52+00:00

    for me it helped to login with a non existing username/email. Then I got another popup window asking for username again, this time I put the correct one and needed to provide my pwd too. then Teams did start correctly again.

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  2. Anonymous
    2020-07-20T12:31:08+00:00

    Same problem to me... tried everyting.... chache cleared, json file removed, reinstalled many times... nothing worked :(

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  3. Anonymous
    2020-10-29T12:14:46+00:00

    This worked for me too!! Thanksss!!!

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  4. Anonymous
    2021-04-21T08:45:40+00:00

    I am also facing the same issue

    • Right click MS Teams app icon and open the 'Properties' window.
    • Under 'Compatibility' tab, check the 'Run this program in compatibility mode for:' and select Windows 8
    • Click Apply and Click OK.

    This helps to resolved my teams issue. :)

    Hope this can help you too.

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  5. Anonymous
    2020-06-25T15:04:26+00:00

    Buenos días.

    Yo hace unas dos semanas que tengo el mismo error al usar el teams versión escritorio de una pc de la empresa.

    Ya hice todos los pasos indicados, incluso seguí los pasos de un usuario que comentaba borrar los archivos json, pero nada, sigue el mismo error.

    Para comentar que la versión web si funciona normal.

    Agradecería su ayuda por favor.

    Atte.

    Ivan Cruz Smith.

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