Teams away setting automatically switching on when not away

Anonymous
2020-07-01T17:06:37+00:00

Hi there, 

My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.

Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-04-09T06:38:26+00:00

    I kind of found a workaround that seems to working for me but I had to switch to the teams web app. 

    Open the DevTools (Chrome) and switch to the Network tab. There you can see alk the network requests Teams does.

    Now select the request "https://presence.teams.microsoft.com/v1/me/reportmyactivity/", right-click on it and select block url.

    Minimize DevTools window (keep it open).

    Done.

    I know it is ugly :)

    Another solution would be to use something like pi-hole.net and block the url there. This should work for the Desktop version too but it can be more difficult to setup for some people (or even imposible depending on your environment).

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  2. Anonymous
    2020-08-28T00:52:25+00:00

    Having the same issue! So frustrating, and it seems to be part of a recent update where I had to sign back in a few times during the middle of the day. The Teams status / presence is not working appropriately and needs a fix. It shows I am Away while I am in a scheduled meeting!

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  3. Anonymous
    2020-11-03T15:30:09+00:00

    Just putting forward a suggestion.

    After watching this for several months, I'm requesting each of us to vote on this related MS User Voice post:

    https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/41278342-teams-now-setting-my-status-to-away-after-10-min

    It has the most votes for this issue, so far (over 200), but I see other issues have attained thousands of votes. If all the other posts about this same issue had voted for a pre-existing post instead of creating a new one, it would have close to 1,000 votes by now. From what I can see, the number of votes is the most critical metric MS is looking at before deciding to give an issue attention, so piling up on one post seems to be a better option over starting new threads.

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  4. Anonymous
    2020-09-18T20:10:30+00:00

    No, its not the calendar causing it.  They are being set to "Away" simply because Teams hasnt been used in a few minutes.

    This does not occur to everyone.  I dont experience it myself, but several of my end users have reported it.  About 5%.

    And even for those users it happens randomly.  Sometimes they'll have a nice green check mark for hours and then suddenly it will switch them to away.  Somedays it doesnt happen, other days its constant.  One user literally has a blank calendar, so its not that.  Other users dont experience it at all.

    Impossible to troubleshoot.  Quite annoying.

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  5. Anonymous
    2020-09-15T23:09:53+00:00

    Even a novice software engineer knows how to detect idle or busy... Just intercept the mouse move messages! Come on Microsoft, fix this annoying novice bug...

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