MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-01-11T07:26:08+00:00

    I saw no performance issues with Teams, but its more random I think. Mine never sees 100% now, but its still pretty high; enough for me to use the browser teams instead :\

    GG M$

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  2. Anonymous
    2022-01-09T20:09:14+00:00

    Try disabling GPU hardware acceleration. It seems to help somewhat. They still need to fix this, but it makes it not so painful lol.

    Microsoft Edge for MacOS may have the same renderer issue as well which you can also disable this feature. It runs horribly on my Mac whether enabled or disabled.

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  3. Anonymous
    2021-09-09T14:38:00+00:00

    Same... Astonished.

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  4. Anonymous
    2021-09-09T14:03:44+00:00

    Thanks for the tip - reading this forum cannot believe this is still an issue.

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  5. Anonymous
    2021-09-07T15:35:17+00:00

    Completely anecdotal but sometimes I need to disable gpu rendering and sometimes enable it - something happens (assume an update) then teams consumes all of every cpu on my poor macbook pro (2019) and so I reverse the current state of gpu rendering and that seems to fix it.

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