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Hi,
When I get a link in an e-mail on my Mac (using outlook as e-mail client), neither Safari nor Chrome recognize that I have the desktop app installed and I can only view using the web app. Any ideas on how to solve this? My IT department is no help on this. I have reinstalled Teams multiple times, rebooted, etc.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Not true. I have "prevent cross-site tracking" turned off, and the links still don't work.
Not to mention that Zoom links work just fine with the same browser.
As noted in some of the past replies to this thread, to get Teams videoconferencing to work on a Mac, you need to first turn off "Prevent cross-site tracking" under Safari Preferences>Privacy tab, and then click the Join button in the meeting invitation in Apple Calendar. (Doesn't work right in other calendar apps, and it has to be in this order). Select join through the browser (middle button). Trying any of the others two options yield no response. It no longer triggers launching the MS Teams app, but that’s okay since I need Teams for nothing else.
I make sure no other tabs are open in Safari, and immediately turn "Prevent cross-site tracking” back on after the meeting is over. This procedure has worked for me for several different meetings during the last two weeks.
Until Apple and Microsoft engineers can be civil with each other, that’s the best solution I can work out from this thread.
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"steams?" That can't be right. I tried "msteams," but that doesn't work. It does indeed open Teams, but it doesn't open the link. It just opens Teams on whatever you were last viewing in it.
Thanks for the reply. This is definitely a global Microsoft problem, given that it now afflicts both my systems and obviously a growing number of people.
And yet Zoom continues to be able to open its application from links and a browser just fine.
What do you expect from Microsoft, the company that bought Skype but managed to miss out on the pandemic-driven explosion of streaming; and let Zoom eat their lunch. Now they've apparently just given up.
Remember: If your company is paying for Microsoft services, you can demand that they work. Don't just post in forums; demand the service that you're paying for.
Very annoying indeed. I have been surfing around a bit and found two, not satisfying, but working solutions: