Recent update to Teams causes beeping in headset when on mute

Anonymous
2021-10-25T14:43:35+00:00

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.

Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.

This feels like a Teams update has created this "feature" - please turn it off!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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Anonymous
2023-07-18T20:31:30+00:00

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.

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  1. Anonymous
    2022-05-02T18:12:15+00:00

    This problem just started in my office, but it is only occurring on one computer. We tried it on another laptop, and we couldn't replicate it. Both are Lenovos that had updates run this morning. To the early suggestion to use only Teams-approved headsets, that can cause other problems. We went with Shokz OpenComm after spending big money on Teams-approved Poly headsets, only to find out that they caused problems with any other audio program other than Teams.

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  2. Anonymous
    2022-04-29T06:23:31+00:00

    That doesn't seem possible given that multiple people have reported that using the web version of Teams does NOT result in the beeping. It also doesn't do it for me (Shokz Aeropex) in any other apps, like Zoom for example.

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  3. Anonymous
    2022-04-28T09:57:41+00:00

    Looks like there's a feedback item someone has started on the official feedback portal. Please upvote it: "On mute Beep in headset" - Settings to control Headphone audio beep while on MUTE. · Community (microsoft.com).

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  4. Anonymous
    2022-04-22T15:09:08+00:00

    You might look into any type of bluetooth dongle - I'm using an old Jabra (Jabra 370) and it works fine with my Opencomm. You need something that's configurable, though, so you can turn off the softphone integration associated with the device.

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