Recent update to Teams causes beeping in headset when on mute

Anonymous
2021-10-25T14:43:35+00:00

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.

Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.

This feels like a Teams update has created this "feature" - please turn it off!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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Anonymous
2023-07-18T20:31:30+00:00

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.

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  1. Anonymous
    2022-04-21T17:33:52+00:00

    Hi Dirk. Do you know what Windows/driver/Teams update fixed that?

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  2. Anonymous
    2022-04-21T06:38:24+00:00

    Good morning,

    for the moment i don´t have that issue again. It works well.....Hopefully it will be like today also in the future....

    Cheers

    Dirk

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  3. Anonymous
    2021-10-25T16:10:34+00:00

    Thanks for letting me know, I appreciate that.

    With that said, Thanks for reach out to the MS community.

    Kind Regards

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  4. Anonymous
    2021-10-25T15:50:12+00:00

    Unfortunately, Aftershokz OpenCommis not a certified device for the MS Team desktop app, therefore you get inconsistent results. I always suggest users use the certified device only. The following article shows a list of certified devices. https://docs.microsoft.com/en-us/microsoftteams...

    Having said that, you can try the following troubleshooting tips in the following article below by using VoiceMeeter as a virtual microphone for the MS Team app. So basically The VoiceMeeter will act as a "bridge" between your headset and MS Team and see how it goes. Please visit this link: https://answers.microsoft.com/en-us/msteams/for...

    However, if the problems still per still persist then please use a certified device only.

    To be honest, I personally don't have influence, I'm just a regular forum user like you. However, I can show you a route on how to reach out to MS Support for further investigation. As business account users, you are entitled to the more advanced support you deserve, please take advantage of the opportunity.

    With that said, there are 2 alternatives to reach out to MS Support:

    Alternative 1.

    Please visit the following link, scroll down, and select your country from the dropdown list:  https://docs.microsoft.com/en-us/office365/admi...

    Alternative 2: Via MS 365 admin center.

    If you have MS 365 license you can go to https://admin.microsoft.com select support > New service request. You can choose whether you want to receive support via email or phone support. However, if you don't have MS 365 license then you need to reach out to your admin and ask the admin to open a new support ticket. This is optional, If necessary you can request your admin to put your number as the preferred contact method so MS Support can call your number.  See the demo video below:

    https://www.youtube.com/watch?v=73ywno9lR_4

    DISCLAIMER:

    There's a link above from the non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Kind Regards

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