Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2021-04-12T04:43:19+00:00

    I have a JBL E55BT bluetooth headphones. Whenever i joined a meeting in teams it worked on hands free mode but when i changed the device to stereo the sound stopped coming and none of my other video or music would play even when it was in hands free mode. So i found  a simple fix for that:

    • Disconnect your bluetooth headphones
    • Open device manager
    • Expand the bluetooth section
    • Disable Microsoft bluetooth LE enumerator
    • Now connect you bluetooth headphones
    • Join a teams meeting
    • Open device settings from the three dot icon
    • Select stereo mode
    • Then select your microphone to your default pc microphone as in my case realtek audio microphone array
    • The sound will start coming in stereo

    I hope this helps...  :)

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  2. Anonymous
    2021-04-02T16:05:18+00:00

    This is so frustrating. Tried the suggested but my Bluetooth LE cannot disable. Any ideas why?

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  3. Anonymous
    2021-04-01T10:51:07+00:00

    I have a JBL Tune500BT that did not work with Teams. 

    I did try disable Microsoft Bluetooth LE Enumerator but it does not work. By chance, I found out that it works perfectly with the settings shown below.

    Image

    Hope that helps

    It worked! Thanks

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  5. Anonymous
    2021-04-01T08:07:03+00:00

    Yep,

    Indeed that workaround works but it limit you to use USB microphone - so it still only half way...

    Strange that Microsoft aren't trying to solve it...

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