Teams: Starts and shows Continue button that does nothing

Anonymous
2021-02-02T16:29:40+00:00

Hi,

I just installed the Microsoft Teams desktop app. When I start it, it says "Welcome to Teams!", offers me a pulldown choice of "Personal", and a button "Continue". Clicking Continue does nothing. What do I do to start using Teams?

Thanks

Microsoft Teams | Microsoft Teams Free | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2021-02-02T17:03:21+00:00

Hi Iola,

I'm Nik, an independent advisor here to assist you with this.

To give you the background that MS Team free comes in two variants.

  1. MS, Team free personal account(accessible from mobile/web app https://teams.live.com). You don't need to sign for this as it comes with all Microsoft account

It looks like you got the MS teams personal on the Desktop app early to release on your device, but it has not yet worked completely.

I'd suggest waiting for Microsft announcement on MS Teams personal life launch that schedule to release soon this month.

For more, see https://www.microsoft.com/en-us/microsoft-365/r...

Regards

Nik

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

57 additional answers

Sort by: Most helpful
  1. Anonymous
    2022-03-10T16:03:01+00:00

    I get the issue that's going on. Apparently MS wants to be confusing and not release a single clear and functional version of Teams. Alternatively, inform people when wasting their time installing (because my time is valuable but MS has no problem wasting it) a program that doesn't work for personal use. Given this confusion and difficulty in getting Teams working for me I've decided to use other options like Google's Enterprise video service. Since I pay for Google's services , and can have 100 participants for free in a video meeting. I pay if I need more.

    This issue was reported in February of 2021 and here it is March 2022 with no clear resolution.

    Make it easy and not confusing or lose customers.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-01-13T15:49:24+00:00

    So it's Jan 12, 2022 and I have the same problem as described above.  The issue is, I am a court reporter and almost missed a virtual legal proceeding because of this garbage application.  First I got the "something's wrong" ****, jumped through a lot of hoops, finally reset my password, got to the "continue" button, and NOTHING.  This is a serious problem for me and I'd like a response.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-09-16T17:51:50+00:00

    September 16, 2022 and it still does not work.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-02-15T01:45:58+00:00

    15 Feb 2022, same problem, not response after select personal & click on Continue button

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments