Teams App Not working on Android Devices

Anonymous
2019-01-23T19:13:28+00:00

So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.

There was a problem with the network. Try signing in again

I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.

Please guide me, how to fix this issue as it is very urgent for us.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-02-16T04:14:22+00:00

    I can't login to team on android since I reset my Windows domain password. I can login to Team in Windows or IOS but not in Andorid.

    The problem is it won't allow me to delete existing account and enter new password. It seems it try to use the old password to login automatically and of course failed.

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  2. Anonymous
    2020-09-09T09:49:43+00:00

    I encountered the similar problem. Here is my solution:

    1. Open Microsoft Authorisation App.
    2. Go to Menu > Setting,  then find Stay logged in to your Microsoft work or school account.
    3. Turn-off Battery optimisation, so, this allows Teams to fetch Microsoft work account.

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  3. Anonymous
    2020-05-22T00:36:14+00:00

    Not sure how to make my cell available online to network.  App worked fine on galaxy 9plus but transfered data to s10 and now doesn't work

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  4. Anonymous
    2019-02-07T10:44:20+00:00

    Hi ShabirJan,

    Sorry for the convenience, I have consulted the related engineer for multiple times, as this issue is specific, our engineer is still working on analyzing the log, I will get back to you once there is any progress. Your time and understanding will be highly appreciated.

    Regards,

    Bryan

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  5. Anonymous
    2019-01-28T21:02:25+00:00

    Hi ShabirJan,

    Thanks for your prompt reply and sorry for delay my response since I was OOF in the past few days. If this issue occur to all Android devices, may I confirm that the affected users (not able to sign into Teams in Android device) are under the same domain? If so, we need to collect one of your affected account for further checking. To protect your privacy, I will send you a Private Message to collect it.

    In addition, I will share the test account with you in private message, please try signing in this test account in your Android device to see the result. Meantime, please provide a screenshot of the error message for us. We kindly appreciate for your understanding.

    Regards,

    Bryan

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