Teams App Not working on Android Devices

Anonymous
2019-01-23T19:13:28+00:00

So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.

There was a problem with the network. Try signing in again

I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.

Please guide me, how to fix this issue as it is very urgent for us.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-05-04T12:22:16+00:00

    Goto Mobile Settings -> Click on Accounts -> remove Work Account -> Close Setting and open MS Teams App -> Enter Credentials -> Done.

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  2. Anonymous
    2019-07-22T14:34:39+00:00

    I had the same issue and found that using the Private DNS setting (DNS/TLS) that I set in my Android phone (Android Pie) broke the communication the Teams app had with the internet. As soon as I turned it off, it started working again. 

    Microsoft, if you can get Team compatible with Private DNS, I would really appreciate it.

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  3. Anonymous
    2020-03-26T23:05:59+00:00

    I fixed it on my device by editing the MS authenticator settings, under Work or School registration, enable browser access.  This creates the cert required.

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  4. Anonymous
    2019-01-30T22:09:05+00:00

    Hi Bryan

    Thank you for your quick response. 

    Can you tell me how to connect to Exchange Online PowerShell? As when i click on it I am getting error. Also keep in mind I am ordinary user not the Admin.

    When I click on link you share for Exchange Online PowerShell, this link opens.

    https://apac01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fpowershell%2Fexchange%2Fexchange-online%2Fconnect-to-exchange-online-powershell%2Fconnect-to-exchange-online-powershell%3Fview%3Dexchange-ps&data=02%7C01%7C%7C\*\*\*\*&sdata=uERzzYOhFXpJ3aoJTLjCP6jPdx2SMIQPMmT91vXQRW8%3D&reserved=0

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  5. Anonymous
    2019-01-28T07:26:00+00:00

    Hi Bryan

    Waiting for update.

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