Black screen camera on Microsoft Teams desktop app

Anonymous
2020-05-26T15:37:25+00:00

Today I had a meeting where I needed my camera turned on but it wasn't working. I checked the preview of the camera and it shows only black screen.

I've tried anything I could to resolve the problem ( check for privacy settings, update camera drivers, uninstalled and reinstalled the camera device , uninstalled and reinstalled teams, reboot the laptop multiple times ). The camera works on any other app except MT desktop app. It also doesn't let me do the screen share thing.

Any help? I really need it solved so I can be able to take my exams.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-01-19T11:17:18+00:00

    Hi DiogoBorges3,

    my camera in MS-TeamsApp is still working since yesterday.

    No problems so far.

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  2. Anonymous
    2021-01-19T09:48:35+00:00

    Today i see the same behaviour back again.

    Did you experience the regression again to a black screen?

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  3. Anonymous
    2021-01-18T13:58:44+00:00

    Out of the blue my camera started to work as well from my MacbookPro with Bootcamp, must have been some windows update...

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  4. Anonymous
    2021-01-18T11:05:20+00:00

    Since today my camera (in desktop app) is working again. But I can not tell you what I have done. Suddenly it works. Let´s see how long.

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  5. Anonymous
    2021-01-18T09:42:27+00:00

    We have multiple users running Window10 on MacBooks reporting this problem.

    Camera turns on (LED is green) image stays black.

    As a workaround some colleagues started using Teams Web this still works.

    Are there any plans for an update on this problem?

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