2021-12 Cumulative Update for Windows 11 for x64-based Systems (KB5008215) FAILS to install.

Anonymous
2021-12-18T01:15:48+00:00

I cannot even install this update and it fails to install every time I attempt downloading this update. I get this error message every time I try to update, "Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712).

I have tried everything to resolve it and nothing has worked. I have run SFC, DISM, DSCK, tried to repair my system files, run the windows update trouble shooter and the problem continues to persist.

Issues found
Check for Windows Update issues<br>Check for Windows Update issues<br>Detects issues related to Windows Update. Detected
Resolve Windows Update issues Completed <br> --- ---
Potential issues that were checked
Some security settings are missing or have been changedSome security settings are missing or have been changed Issue not present
Check for missing or corrupt filesCheck for missing or corrupt files Issue not present
Service registration is missing or corruptService registration is missing or corrupt Issue not present
Issues found Detection details
6 Check for Windows Update issues Detected <br> --- --- --- ---
Detects issues related to Windows Update.
Resolve Windows Update issues Completed <br> --- --- <br> --- <br> Resolves common Windows Update issues. <br> WaaSMedicService <br> --- <br> Issues remediated by:DynamicProtectionPlugin <br> ---
Potential issues that were checked Detection details
Some security settings are missing or have been changed Issue not present <br> --- --- --- ---
Check for missing or corrupt files Issue not present <br> --- --- --- ---
Service registration is missing or corrupt Issue not present <br> --- --- --- ---
Detection details
IsPostback_RC_PendingUpdates
---
IsPostback: False <br> ---
WaaSMedicService
Issue found by:DynamicProtectionPlugin <br> ---
IsPostback_RC_PendingUpdates
IsPostback: True <br> ---
Service Status
Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException <br> ---
Service Status
Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException <br> ---

| Collection information | | Computer Name: | | | --- | --- | | Windows Version: | 10.0 | | --- | --- | | Architecture: | x64 | | --- | --- | | Time: | Friday, December 17, 2021 8:27:35 PM | | --- | --- |

Publisher details
Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working
Package Version: 3.5
--- ---
Publisher: Microsoft Windows
--- ---

| Windows Network Diagnostics | | Detects problems with network connectivity. | | Package Version: | 4.0 | | --- | --- | | Publisher: | Microsoft Windows | | --- | --- |

| Windows Update | | Resolve problems that prevent you from updating Windows. | | Package Version: | 9.3 | | --- | --- | | Publisher: | Microsoft Windows | | --- | --- |

| Windows Update | | Resolve problems that prevent you from updating Windows. | | Package Version: | 9.2 | | --- | --- | | Publisher: | Microsoft Corporation | | --- | --- |

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2021-12-25T10:39:42+00:00

    Does it say which file is open

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  2. Anonymous
    2021-12-25T10:09:54+00:00

    Thanks for what worked for you. I followed your instructions, but one file refused to delete saying it was open in another process. So that's probably the root cause for my problem, but I don't know how to fix it. I thought rebooting would turn off whatever is running but it didn't help.

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  3. Anonymous
    2021-12-25T03:19:03+00:00

    Sorry Jim Palm, I thought your solution worked, but Windows 11 updater has just tried to install this again, after what I thought was a successful update of this KB file. Once again it rolled back the update as 'something went wrong'. The quest to resolve this continues.

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  4. Anonymous
    2021-12-25T02:59:24+00:00

    This solution worked for me. Thanks Jim Palm

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  5. Anonymous
    2021-12-24T08:43:22+00:00

    Same. Until Wednesday morning (22 DEC 21) I was quite happy with my Windows 11 performance. That morning my Dell laptop was suddenly painfully slow. But the weird thing even though it was performing like a 28k modem, (about 40 seconds for the Edge startup page to load) resource usage was actually very low. Processor about 13%, memory 15%, disk around 1%. I have the latest BIOS, and hardware diagnostics all pass. Made sure all the drivers were the latest.

    After much troubleshooting and experimenting, I gave up and re-installed Win 11. That didn't help at all, even the fresh reinstall is slow.

    KB4023057 is the only "Quality Update" installed and Update says that's the latest. Attempting to download the KB5008215 update returns the error "windows10.0-kb5008215-x64_8b19785f2a319bd716c6cee9fbf345cf19f6941b.msu can't be downloaded securely"

    The download is "C:\Users\*****\Downloads\Unconfirmed 73655.crdownload", file size 225,829KB.

    And am I correct that Win 11 has removed the ability to rollback to a previous restore point?

    Going back to 10.

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