YOUR PIN IS NO LONGER AVAILABLE DUE TO A CHANGE TO THE SECURITY SETTINGS ON YOUR DEVICE.

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Anonymous
2021-12-30T02:44:31+00:00

I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2023-06-16T11:17:15+00:00

    On my Lock Screen it shows two profiles, both have the same message about pin is no longer available due to security settings changing on this device. Then it says click to setup your pin again. When I click the “set up my pin” button on both accounts, I get a pop up telling me I need to install an app for this task and asks if I would like to search for one in the Store? I click yes and it just brings me back to Lock Screen again. It’s just a loop. No other options, no start menu access. Please advise?

    Hi Paula - are you able to sign in with a password still or is a pin your only option?

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  2. Anonymous
    2023-06-13T10:56:46+00:00

    If you're coming here because you're suddenly receiving this message because of a Windows update, even though you haven't changed anything yourself, you are not alone.

    After being there myself this was incredibly easy to fix but Microsoft have of course made it difficult to discover that. I can't remember the exact steps because I had to figure it out as I went and they're gone now it's fixed. But if, like me, you were only signed into a Local Account before this all happened then try the following:

    1. Go to Settings > Accounts and sign in with your Microsoft account
    2. After that it should come up with asking you to set up Windows Hello again. If it doesn't, seek it out in Settings and do it yourself
    3. Reboot and test that your PIN and fingerprint - which no, you never changed yourself - still work
    4. If so, go back into Accounts and sign out again back to a local account

    You will probably find that Microsoft are insistent you back up your BitLocker keys first. It's a small pain to do but they're making it even harder for you to not be signed in to a Microsoft account. You should also find they do the same with Microsoft Edge, because they're desperate to have you use Edge instead of Chrome.

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  4. Anonymous
    2023-06-04T05:12:56+00:00

    My account not login please help

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  5. Anonymous
    2023-05-03T05:44:38+00:00

    i need help too

    In what way do you need help?

    Have you read through all the replies as there is much help contained therein. I've left multiple explanations as to how to get around the issue. What are your specifics?

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