Hello everyone, this is what I have tried. Go to Bios > Security > Secure Boot > Try to enable or disable it. I thought the charging port was broken, then I got into Bios, it started to charge again :D.
Windows 11/Battery dead and not charging
I updated to Windows 11. BIG MISTAKE! Now, My laptop battery is dead and won't charge. I see lots of people had problems with the battery not charging, but my battery is dead and so none of those work for me. Will MS pay for a new battery for me since they broke my laptop? Let ne jbiw uf tgere;s aything else I can do short of spending money I don't have on a new battery.
Reading all the comments from people who had this problem, Microsoft knew this was a problem and should have fixed it before releasing it to the public.
Windows for home | Windows 11 | Windows update
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Anonymous
2022-04-17T17:54:16+00:00 -
Anonymous
2022-04-05T15:38:39+00:00 Hello,
since I'm on windows on my dell Latitude E7250 the battery no longer charges and I changed it it does the same thing to me .... windows tells me that it takes a 65Watt charger when I think it was the battery that was dead
thank you in advance
Battery report
COMPUTER NAME ANAFEL SYSTEM PRODUCT NAME Dell Inc. Latitude E7250 BIOS A24 04/10/2020 OS BUILD 19041.1.amd64fre.vb_release.191206-1406 PLATFORM ROLE Mobile CONNECTED STANDBY Not supported REPORT TIME 2022-04-0517:28:42 Installed batteries Information about each currently installed batteryNo batteries are currently installed Recent usage Power states over the last 3 days
START TIME STATE SOURCE CAPACITY REMAINING 2022-04-0218:11:00 Active AC 1 % 318 mWh 19:57:31 Active Battery 1 % 303 mWh 19:57:31 Active AC 1 % 303 mWh 19:57:40 Active Battery 1 % 303 mWh 19:57:42 Active AC 1 % 296 mWh 2022-04-0317:25:00 Suspended 1 % 281 mWh 18:03:58 Active AC 1 % 274 mWh 19:02:00 Suspended 1 % 274 mWh 20:06:04 Active AC 1 % 274 mWh 2022-04-0410:15:00 Suspended 1 % 259 mWh 12:46:12 Active AC 1 % 451 mWh 13:46:00 Suspended 1 % 444 mWh 14:41:39 Active AC 1 % 451 mWh 16:41:00 Suspended 1 % 451 mWh 16:52:23 Active AC 1 % 451 mWh 18:52:00 Suspended 1 % 451 mWh 19:29:50 Active AC 1 % 451 mWh 20:26:00 Suspended 1 % 451 mWh 20:51:26 Active AC 1 % 451 mWh 22:50:00 Suspended 1 % 451 mWh 22:58:36 Active AC 1 % 451 mWh 2022-04-0513:54:08 Suspended 1 % 444 mWh 14:03:48 Active AC 1 % 444 mWh 16:29:43 Suspended 1 % 444 mWh 16:33:44 Active AC 1 % 451 mWh 17:08:00 Suspended 1 % 451 mWh 17:12:31 Active AC 1 % 451 mWh 17:15:25 Battery changed AC - - 17:15:25 Active AC - - 17:28:42 Report generated AC - - Battery usage Battery drains over the last 3 days
START TIME STATE DURATION ENERGY DRAINED 2022-04-0219:57:31 Active 0:00:00 - - 19:57:40 Active 0:00:02 - 7 mWh Usage history History of system usage on AC and battery
BATTERY DURATION AC DURATION PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY 2022-03-22 - 2022-03-29 0:08:31 - 110:20:02 - 2022-03-29 - - 23:06:33 - 2022-03-30 0:01:03 - 23:58:30 - 2022-03-31 0:00:21 - 23:59:10 - 2022-04-01 - - 23:59:38 - 2022-04-02 0:00:02 - 14:39:13 - 2022-04-03 - - 22:16:36 - 2022-04-04 - - 19:09:35 - Battery capacity history Charge capacity history of the system's batteries
PERIOD FULL CHARGE CAPACITY DESIGN CAPACITY 2022-03-22 - 2022-03-29 45 136 mWh 45 136 mWh 2022-03-29 45 140 mWh 45 140 mWh 2022-03-30 45 140 mWh 45 140 mWh 2022-03-31 45 140 mWh 45 140 mWh 2022-04-01 45 140 mWh 45 140 mWh 2022-04-02 45 140 mWh 45 140 mWh 2022-04-03 45 140 mWh 45 140 mWh 2022-04-04 45 140 mWh 45 140 mWh Battery life estimates Battery life estimates based on observed drains
AT FULL CHARGE AT DESIGN CAPACITY PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY 2022-03-22 - 2022-03-29 2:26:19 - 2:26:19 - 2022-03-29 - - - - 2022-03-30 - - - - 2022-03-31 - - - - 2022-04-01 - - - - 2022-04-02 3:34:57 - 3:34:57 - 2022-04-03 - - - - 2022-04-04 - - - - Current estimate of battery life based on all observed drains since OS install
Since OS install - - - - -
Anonymous
2022-03-09T03:27:49+00:00 I have the same issue
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Anonymous
2022-03-08T04:33:37+00:00 Hi Good day hope you all are well in windows 10 my battery was working 100% no issue since my upgrade it is not werking or changing
What now
Same problem with Dell 7437, battery is not charging since upgrading to Win11, tried uninstalling power and battery drivers in device manager, installed all updates etc...
Microsoft when will this be fixed?
Thanks,
Alex
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Anonymous
2022-03-01T21:28:01+00:00 I have the same problem with my Asus laptop battery was working fine until Windows 11 upgrade there's also an issue with is the internet not working properly or things freezing