That actually worked!
Windows 11 zipped folders / files immediately crashes File Explorer
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Anonymous
My Dell laptop was previously Windows 10, now 11. When I right click any zipped folder, it immediately crashes Windows Explorer, but then everything comes back. I can't unzip any zipped file at all - doesn't seem to matter what size it is.
I was trying to use the built-in unzipper utility in Windows, and when that didn't work I tried a couple 3rd party apps, including WinZip. Nothing works; they all crash, and they crash on ANY zipped file I have.
And by the way if I try to ZIP any set of files - even just 3 little word files, it does the same thing. The screen flashes, all my icons go away for a second. Then things come back, but nothing will zip or unzip.
thanks if you have any ideas!
Christine
Windows for home | Windows 11 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2024-01-08T13:56:31+00:00 -
Anonymous
2023-12-17T03:01:33+00:00 I contacted Winzip technical support, and this is what they told me to do:
"Hello, Thank you for contacting WinZip Support. We understand how this problem has been frustrating for you, and apologise for the inconvenience caused. If you are experiencing a specific issue where WinZip crashes when you try to open a ZIP file using File Explorer but works fine when you open it directly within WinZip, there could be a potential conflict or issue with the integration between WinZip and File Explorer. Here are a few steps you can take to troubleshoot and resolve the problem: 1. Update WinZip: Ensure that you have the latest version of WinZip installed on your computer. Updating to the latest version can often resolve compatibility issues and address known bugs. 2. Reinstall WinZip: Try uninstalling and reinstalling WinZip to ensure that all the necessary components and integrations are properly set up. This process can help resolve any misconfigurations or corrupted files that might be causing the issue. 3. Check File Associations: Verify that ZIP files are correctly associated with WinZip in your system settings. Here's how to do it: * Open the Control Panel on your computer. * Go to "Default Programs" or "Default Apps" (depending on your Windows version). * Select "Set Associations" or "Choose Default Apps by File Type." * Look for ".zip" or "ZIP Archive" in the list of file types and make sure it is associated with WinZip. If not, select WinZip from the available options or browse for the WinZip executable file manually. 4. Disable Shell Extensions: Some third-party shell extensions may interfere with WinZip's integration with File Explorer. You can try disabling non-Microsoft shell extensions to see if it resolves the issue. You can use a tool like ShellExView to manage shell extensions and disable them selectively. 5. Run WinZip in Compatibility Mode: Right-click on the WinZip executable file and select "Properties." In the "Compatibility" tab, check the option to run WinZip in compatibility mode for your specific version of Windows. Apply the changes and see if it helps resolve the crashing issue."
The item that solved the problem was item 4 above. Please refer to my post of May 24, 2023 for specifics on what I did.
Let me know if you still have a problem.
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Anonymous
2023-12-14T20:58:40+00:00 Yes, this was the fix for me - Uninstalled old Adobe Creative Suite CS4 and I can finally un-zip again
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Anonymous
2023-05-25T06:47:52+00:00 yes this is working
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Anonymous
2023-05-13T22:31:39+00:00 Great!
It's also PDF24 for me!