Windows 11 zipped folders / files immediately crashes File Explorer

Anonymous
2022-01-24T04:24:45+00:00

My Dell laptop was previously Windows 10, now 11. When I right click any zipped folder, it immediately crashes Windows Explorer, but then everything comes back. I can't unzip any zipped file at all - doesn't seem to matter what size it is.

I was trying to use the built-in unzipper utility in Windows, and when that didn't work I tried a couple 3rd party apps, including WinZip. Nothing works; they all crash, and they crash on ANY zipped file I have.

And by the way if I try to ZIP any set of files - even just 3 little word files, it does the same thing. The screen flashes, all my icons go away for a second. Then things come back, but nothing will zip or unzip.

thanks if you have any ideas!

Christine

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-04-04T21:41:35+00:00

    Lately, I've been using the using Word to unzip the files. This seems to be isolated to Windows Explorer exclusively.

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  2. Anonymous
    2023-04-04T03:44:28+00:00

    This has been a pain ever since windows 11 came out, sometimes for work I have to deal with multiple compressed files a day..

    however I might have just stumbled across a solution (for me anyway as it is currently working.. but will see if it holds)

    I had to uninstall my adobe cs2 suite - When I looked online to see if anyone had similar success, one user said they "uninstalled Adobe Acrobat Reader DC and Adobe Photoshop CS4 and all it's components because of a file called: BIB.dll"

    Anyway, just incase it is the issue for someone else!

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  3. Anonymous
    2023-03-22T00:08:26+00:00

    Same here. Powerdesk was the problem

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  4. Anonymous
    2023-03-21T14:52:27+00:00

    This fixed mine

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  5. Anonymous
    2023-03-09T18:06:14+00:00

    Seemed to work for me as well. Odd

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