Cumulative Update KB5008212 will not install

Anonymous
2021-12-19T04:26:40+00:00

I have a Dell laptop that I will be getting rid of and need to wipe clean the hard drive. I cannot use the DVD drive as Windows is cannot read the CD-RW Disc, so I cannot download the data removal software DBan. Since I purchased a new laptop in Sept, I have not used the Dell laptop; hence, no updates have been installed. Now, in order to for me to try to fix the DVD drive issue, I need to run updates; otherwise, I can do nothing on the laptop.

The latest cumulative update, KB5008212 is holding everything up to where I cannot do anything. It took most of the afternoon, into the evening to download. Now, it is stuck at Installing 100%. I went to the Windows Update catalog website to manually download and install the update, but I think there was an issue with the offline installer, it took forever to find the update on the computer.

I've run Windows Update over and over, but it just goes back to KB5008212 stuck at Installing 100%. I uninstalled the third-party security software app and that has not helped. In addition, there is a Microsoft Defender Antivirus security update that is attempting to download; it is stuck at Downloading: 10%.

Is there anything I can do to get this update to install or should just leave the laptop on overnight and see what happens?

Thanks.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

49 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-01-03T18:04:12+00:00

    Given the limited statistics we have from this thread, and projecting to the "bigger picture" that KB5008212 has probably installed successfully on significantly more computers than on which it failed, leads me to suspect that when KB5008212 fails to install successfully on a computer, there is an issue with that computer. This is probably the reason that MS hasn't responded. In other words, there may not be anything "wonky" with this update; rather, there may be something "wonky" with the computers on which it fails to install.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-01-03T16:56:22+00:00

    In the past, when an update would not run normally through Windows Update, I manually downloaded the update from the Microsoft Updates Catalog website and installed it with no problem. As I mentioned before, I tried to manually install this update but for some reason, it wouldn't. Could be an issue with the Windows or an issue with the hard drive.

    But I not concerned with it anymore. The hard drive has been wiped. I will remove the hard drive and recycle the laptop.

    I tried installing it from the Windows catalogue with the same results. It didn't work.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-01-03T03:27:24+00:00

    Update: I did a system restore to reverse KB4023057. Everything seems to be working normally, but I still cannot install KB5008212. Same message everyone else has. Btw, my laptop is a 1.5 yo Lenovo.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-01-03T02:50:11+00:00

    Thank You, very much, UY41. You made my day! Applied your solution and my system is now working fine, with all the issues related to the actualizations solved.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-01-02T17:20:01+00:00

    I guess that we can argue on whether this is, or isn't, a workaround. Yet, here is some personal data. We have these five (5) old computers (BTW, none of them qualify for upgrading to Windows 11):

    1. Dell 531 that ran Windows 10 Pro, version 21H1, 32-bit
    2. Dell 530 that ran Windows 10 Home Edition, version 21H1, 32-bit
    3. Dell 530S that ran Windows 10 Home Edition, version 21H1, 32-bit
    4. Gateway DX4200-09 that ran Windows 10 Home Edition, version 21H1, 64-bit (a hand-me-down from a friend)
    5. Compaq Presario CQ56-115DX Notebook that ran Windows 10 Home edition, version 21H1, 64-bit (a hand-me-down from a friend)

    On four of the above five computers KB5008212 installed automatically and successfully - on #s 1, 3, 4, & 5. All four of these computer received the notification from Microsoft that the 21H2 Feature update is available to download & install, and when I initiated that process, the update to 21H2 successfully installed in less than 15 minutes on each of them. It was only #2 that had the problem I described in an earlier detailed post.

    So, IMHO, since the KB5008212 installed successfully on four of the above computers, the issue with installing that particular update on #2 may have been caused by something specific to that computer and, similarly, it may be due to something specific on the computers of those who are having a problem with installing it. I am sure that the update installed successfully on many more computers than on those where it didn't install. From that perspective, I suppose that the process I described can be considered as a workaround, albeit a risk-free one, as I pointed out previously.

    Was this answer helpful?

    0 comments