it works but it costs as much as a new scanner.
Scanner won't run on Windows 11
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.
Windows for home | Windows 11 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
161 answers
Sort by: Most helpful
-
Anonymous
2024-09-01T08:17:11+00:00 -
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
Anonymous
2024-02-28T13:09:20+00:00 Dan,
I feel your frustration! It took me a year of off-and-on attempts to try to figure this out. I believe that the issue with the cabling has to do with the many different new types of USB ports. My setup has a USB Hub that is capable of handling USB 2.0 and was able to handle the backward compatibility of USB 1.0 until the Windows 11 upgrade. My hub is plugged into a USB 1.0 slot. I came across the cabling issue when I decided to run the scanner off a different laptop.
Based on your setup, when you are printing your computer may only just send one-way communication to the printer. Where in scanning significant two-way communications occur between the PC and the scanner.
I would recommend that your new USB cable be 2.0 compatible.
Good Luck,
Rob