Scanner won't run on Windows 11

Anonymous
2021-12-03T18:31:28+00:00

I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-10-05T11:29:34+00:00

    Interesting. It only confirms, in a more dynamic way, than there is something within Win11 that is causing everyone this problem.

    Too bad your IT guy didn’t make an operating check after each upgrade. That would have isolated the problem to something very specific. Then we all could have put our finger on the fix.

    Can you go one step further……share your findings with Microsoft…then perhaps they could issue a fix that everyone can use

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  2. Anonymous
    2022-06-01T12:49:03+00:00

    Hi

    Prior to Win 11 as far as I can tell, "cannot connect" was not an issue with Epson Scanners. Different models, upgrades, software etc.,.---nothing until Win 11 came along. One has to come to the conclusion that Win 11 doesn't like Epson scanners. The fix to make them compatible has to come from Win 11. Playing around with the Epson software only seems to be a temporary fix-- works one time and not another.

    Good luck in what you did--but for me, playing around with deleting, downloading, installing files, as you did, will probably lead to me screwing up and make things worse. I dislike the fact that doing all that stuff is enabling MS and reduces the sense of urgency on their part to come up with correcting what ever the disagreement is.

    I'll stay with :

    Turning on the scanner before turning on the computer

    or

    if computer is on, then turn on scanner and reboot computer,

    Not the best solution but, for me, it has worked every time.

    Having said all that--this morning--turned on computer-- then scanner and would you know it--no problem. Everything OK

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  3. Anonymous
    2022-04-09T16:39:33+00:00

    An adder--just downloaded and installed the latest driver ,ver 3.9.3.1. Shut scanner off---put it back on and it was OK. That is nothing new--time will tell if if the latest driver actually fixes the recognition problem

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  4. Anonymous
    2022-04-03T07:54:52+00:00

    EPSON V39 IS NOT RUNNING

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  5. Anonymous
    2022-03-27T14:44:44+00:00

    [Original poster] This is still my experience. I can get it to work, but every time I have to scan even a single page I have to jump through all these hoops (and sometimes it takes more than one time). Sometimes I have to run Troubleshooter as well. The driver that Epson posted for Windows 11 is the same driver posted for Windows 10.

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