Another helpful solution. My question would be whether or not you’re missing out on any specific features etc. because of the older software.
If the scanner runs per design intent, good for you.
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I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.
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Another helpful solution. My question would be whether or not you’re missing out on any specific features etc. because of the older software.
If the scanner runs per design intent, good for you.
Caarlo, I have had the problem of my Epson NX430 scanner software not liking Windows 11 after upgrade. I merely went to the exe file and did a compatibility check. The software ran in the Win 7 format. Bingo everything is working OK now. ... Art
I tried the "turn on scanner before boot" technique before. But it wasn't working for me. I think it may have been because I was installing Epson drivers, utilities and updaters randomly.
Today, after previously installing all Epson utilities and updaters in order based on their date of publication, I tried the "turn on scanner before boot" technique -- and it worked. I could start using my scanner without needing to restart the Windows Image Acquisition service. Much simpler.
It did it on its own (either that or my computer!)
Thank you for letting us know. I will update Win11 today and see how it goes. I appreciate all of the people who have replied and offered solutions since my original post. There are a lot of smart people in this community. Getting relatively new scanners to work correctly should not be so hard. I will remain on Win10 on my other computers as long as I can.
It did it on its own (either that or my computer!)