I need somebody to solve this problem on Windows 11. Thanks a lot!

Anonymous
2022-05-12T14:42:44+00:00

After install the Update of Windows 11(KB5013943 or KB5012592), my Windows 11 crashed frequently with the BSoD Code:0x000000e6 (DRIVER_VERIFER_DMA_VIOLUTION). I can uninstall KB 5012592 to solve the problem, but I can't do this again after I installed KB5013943.

MiniDump File (OneDrive) : https://1drv.ms/u/s!Ait_K_6lnn3Jg9YduCmxBcKUa4RBgA?e=goKaaf

I have runned these command on powershell:

bcdedit /set hypervisorlaunchtype auto

and opened Memory integrity in Windows Security to solve the problem.

now the problem seems not shown again.

But it seems that my Realtek PCIe GbE Family Controller driver became unstable. it disconnected frequently when I connected to Internet.(I haven't see other driver have some problems.)

Is there somebody solve it? Thanks!

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2022-05-15T09:33:28+00:00

    I'm sorry that my Windows license only supports single language. So I can't give the log in English to you.

    I have uninstalled DellInc,AlianwareCommandCenter just now.

    I don't know what you mean what you say in last sentence, So I give you the following symptoms.

    After Installed Windows 11 KB5013943, If I enabled Memory Integrity in Microsoft Defender, my Ethernet card seems unstable, but if I disabled it, my PC will crashed with BSoD code 0x000000e6. (Minidumps I have shared.)

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  2. Anonymous
    2022-05-14T11:19:53+00:00

    The logs were in a foreign language and could not be scanned or read.

    Please uninstall DellInc.AlienwareCommandCenter

    Report any change in stability / instability.

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  3. Anonymous
    2022-05-14T11:16:40+00:00

    OK. I will wait.

    Thanks a lot.

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  4. DaveM121 936.1K Reputation points Independent Advisor
    2022-05-14T11:14:02+00:00

    Hi 徐鹏王

    The updates KB5013943 and KB5013942 do have reported bugs and we need to wait for Microsoft to fix the bugs in those updates, that may solve the problems you are having, you just need to wait for the patch to be released.

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  5. Anonymous
    2022-05-14T11:07:26+00:00

    I think this Ethernet driver might have some problems. Now, I use WiFi to get stable Internet connection.

    There is also a question confused me a lot.

    My Ethernet card don't have unstable connection before I installed KB5013943. Does this update have the problem but Microsoft doesn't found or the operation which I take to prevent BSoD occured caused this hardware unstable?

    I have observed this driver's state on the Control Panel for a day. If I connect to the Internet with Ethernet card.This hardware become unstable. But I connected with WiFi. This driver seems stable. Before I take measures to prevent BSoD caused, I connected to the Internet with Ethernet driver, it worked stable until the BSoD appeared.

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