Why is file explorer asking for a sign in?

Anonymous
2022-08-02T10:32:39+00:00

File explorer keeps asking for a sign in but then tells me I can't log in with a personal log in and requires a business or education log in....

Going round in circles...

Windows for home | Windows 11 | Files, folders, and storage

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  1. Anonymous
    2023-11-15T01:51:20+00:00

    I don’t have the option “show files from Office.com”…so can’t use this method

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  2. Anonymous
    2022-12-27T23:21:05+00:00

    Thank You Eric. Easy once we know how!

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  3. Anonymous
    2023-02-15T08:02:32+00:00

    I'm having the same issue. It's been telling me to log in again with my work account for a while and I've been trying to see how to remove whatever association exists between my personal computer and former work profile. I don't even remember using that account on my personal computer.

    Same issue here

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  4. Anonymous
    2023-01-02T21:56:09+00:00

    Hi Eric,

    I'm still getting messages from windows complaining about the account even after I deselected to show me Office.com files.

    Image

    This message is really bugging me and the account they are asking for is the same that File Explorer was complaining about. How to remove the account (work account from previous job) for good on my computer so that no other application in the windows 11 environment requests it?

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  5. SD - IA 179.8K Reputation points Independent Advisor
    2022-08-02T11:12:51+00:00

    Hi Dave,

    I am Sumit here to assist you with this question.

    That shows Onedrive Storage, a new feature in 22H2.

    Are you signed in with a work account?

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