Canon Printer not responding after windows 11 update. Other Windows 10 PC has no problem printing to same printer

Anonymous
2022-07-05T22:15:31+00:00

Sometime after updating to Win 11 my Canon printer does not respond to my print request. I tried printing from another Windows 10 PC and the printer is still responding to it. So there is no issue with the printer as the message would indicate. What needs to be done to get my printer to print from my windows 11 updated HP PC.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-11-07T17:56:10+00:00

    I remember having a similar problem with my Windows 8 / 8.1 machine. It seemed that on occasion Windows updates caused my printer to stop working. I ended up disabling the Windows updates and all was OK with the printer - not a good solution, as it eventually creates other issues!

    I hope this isn't going to be the situation with Windows 11.

    I tried downloading the print drivers again to my new machine, but that didn't work. The solution was to completely remove the printer & all its files / drivers & then reload everything from the Canon website - & now the printer is working again!

    Rich :-)

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  2. Anonymous
    2023-11-07T16:48:41+00:00

    Forgive me, but I want to share the solution of my problem. It consisted in the fact that the Canon LBP6020B printer worked perfectly under the control of Windows 10 Home and absolutely refused to work under Windows 10 Pro. All tips did not help.

    Please note - the printer was installed from the same files for Windows 10.

    How did I solve the problem? Stupid. Head-on.

    I exported the printer driver from Windows 10 Home and then imported it into Windows 10 Pro.

    The printer began to work!

    Further. I updated Windows 10 Pro (with a driver from Windows 10 Home) to Windows 11 Pro and the printer also works!

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  3. Anonymous
    2023-05-03T21:28:21+00:00

    Thank you for the Reply. This is Ernie's Wife....I did not use that solution to fix the printer, but got it working after 3 hours. Uninstalled all Canon stuff off the PC, and reinstalled all the Canon Stuff again. Got it working with His PC...at least so far for 5 hours. LOL We shall see if this holds and if not I will have to follow your solution. Win 11 is not a friend. It has hidden all of His Files for our business. OH and 365 stinks too. LOL

    Again thanks for the Response....

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  4. Anonymous
    2023-03-06T00:27:27+00:00

    I have Canon Printer D570. It used to work properly until I updated to Windows 11. I tried reinstall the drivers from Canon. It only works with USB connection and I have to print with USB connection. Wifi printing no longer works (printer is connected to wifi but windows can never find it). I also tried to uninstall all canon drivers but it kept saying 'in use' and wont uninstall. Cost me two days and still wont work with wifi.

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  5. Anonymous
    2022-11-30T00:00:05+00:00

    Thanks for all the help you and Ian provided...but it did not work for me over wifi. I got the wired connection to work, but not wifi.

    It says its prints, but nothing happens.

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