Just a quick update, according to my Service request history:
my first ticket was just cancelled, it was opened june 22nd, and cancelled yesterday.
No e-mail or phone call, of course. It was a not as explicative as the other 2 tickets, and sI should've cancel it myself, the interesting part is that they took ten whole days just to cancel a ticket request.
The next two tickets I opened are much more precise describing my issues, and they have also invoices of windows pro retali and the new hardware as attachments. Theye were opened on june 23rd (english) and june 30th (italian), no agent assigne yet, for both of them, and if the time span is similar to the first ticket I'm expecting something happening between today and tomorrow.
Last thing I noticed, the error code in activation troubleshooter suddenly changed, this morning. Now it says 'We can't activate windows right now' with a different error code (0x803FABC3)
The old error code was 0xC004F213