Can't install KB5014668

Anonymous
2022-06-25T18:53:37+00:00

I've been running Windows 11 since Nov 2021. This is the first update failure I've encountered. I was trying to install KB5014668. It stopped at 25% install and showed error 0x80000ffff. I ran troubleshooter (multiple times) to no avail. Upon a restart, it showed installing an update, in the middle it rebooted and then on the subsequent restart it showed install to 48% then said something went wrong, not to worry as it was restoring. It rebooted again, showing the same message, on the next restart it booted into windows. I've run sfc /scannow and dism restorehealth. Neither showed an error or helped. I use Macrium and also tried mounting an image taken before I tried the update and copied the Software Distribution folder and pasted it over the current folder. No help there either. I am able to download Windows Defender definition updates okay at this point.

I could just restore the whole drive to a point before I tried the install but would like to use that as a last resort. Right now I can perform multiple restarts with it booting straight into Windows. So I'm not sure if I should just wait until the July cumulative is available to see what happens or is there something I can or should try at this point, like try to download and install it straight from the update catalog?

Thanks for any help with this.

Update... I did try to use the Windows Catalog to do a manual install. It seemed to download ok but when I hit install it failed immediately with an error code of 0x80070002 (I got this from the reliability monitor)

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-07-12T18:29:19+00:00

    It didn't for me either. Same errors at same times. I'm starting a new thread.

    see Now KB5015814 won't install - Microsoft Community

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  2. Anonymous
    2022-07-08T14:28:08+00:00

    Possible. Never heard of the program. And, seeing where the post came from (world location), I'm not surprised.

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  3. Anonymous
    2022-07-08T12:33:09+00:00

    I believe this post about Crypto Software was just a scam..

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  4. Anonymous
    2022-07-08T11:27:22+00:00

    Hello!

    If you have installed Crypto pro you should delete it (maybe even with special utility "cspclean" which you could find on their site) and then you will be able to install KB5014668. This also solves troubles with Microsoft store and activation of MS Office through the Microsoft account.

    Привет! Мне помогло удаление Крипто про версии 4.х. С установленной версией 5.х все работает хорошо. В том числе это реашет проблему доступа к магазину Windows и активации MS Office через учетную запись Microsoft.

    Don't know what that program is. Never seen it so that's a non-issue.

    Thanks for the reply, though.

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  5. Anonymous
    2022-07-05T16:12:30+00:00

    I also am waiting for patch day July 12 but everyone should give feedback to Microsoft this way they see something is wrong with that update.

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