This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello!
A few games are crashed after a few minutes of gaming. The mouse got stuck for a few seconds after I'm able to alt+tab but the game process is not responding.
I found the following errors and warnings in the Windows event logs:
**-the first one:**Warning 7/18/2022 8:46:11 PM WHEA-Logger 17 None
A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Primary Bus:Device:Function: 0x0:0x6:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_464D&SUBSYS_00000000&REV_02
Secondary Device Name:
-the second one:
Error 7/18/2022 8:47:22 PM nvlddmkm 0 None
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
Error occurred on GPUID: 100
The message resource is present but the message was not found in the message table
-the third one:
Warning 7/18/2022 8:47:27 PM Display 4101 None
Display driver nvlddmkm stopped responding and has successfully recovered.
Also, I see the first one all the time.
Could you please help me?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
oddly enough, the second error happens sometimes when i open the start menu. The screen goes black for a second and comes back with the wrong color calibration.
I'm using Windows 11 Insider Preview 23475.1000 (ni_prerelease), but this has happened many times before too.
We are in the same boat. I have tried everything you did as well. Have you fixed the problem? I am still trying figure it out myself.
I'm experiencing a similar issue with crashes in certain games. I have also experienced a few graphical artifacts with no game running lately, which led me to suspect that my GPU was failing. The crashes have been occurring randomly for about a month. All of these events are associated with the event message:
The description for Event ID 0 from source nvlddmkm cannot be found
I will try to perform a clean driver install from safemode using DDU and a subsequent scf scan. If this does not resolve the issue, I'm sending the GPU back for testing.
I would like to know whether someone else have experienced issues like graphical artifacts, flickering brightness (in certain games) and image freezing? These are common signs of a failing GPU, however my GPU is only one month old!
Thanks in advance.
Have you sent your GPU back for testing and what was the outcome?
I still have these problems so I am searching for the right solution
I am having the same issue. I have an Asus Rog Strix 2080 TI purchased in Apr 2020 and ran gpu stress test with no issues found.
I also moved from windows 10 to windows 11 but until this month, all games and apps ran fine. Seems to be only affecting games with advanced 3d graphics. I've tried lowering settings but the issue persists. No such issues on other PCs with same drivers and similar hardware.
What if I only have this problem when I play the game on dx12? Also it happened only during low(60%) CPU usage, never had it happen before at high(99%) usage. On dx11 it run completely flawless.
