i have ran various tests already, and in process. will provide information asap.
what is this error: An error was detected on device \Device\Harddisk2\DR3 during a paging operation.
a seperate error was this:
The system failed to flush data to the transaction log. Corruption may occur in VolumeId: F:, DeviceName: \Device\HarddiskVolume7.
Failure status: A device which does not exist was specified.
Device GUID: {390d3b88-0b14-a800-2004-644fa477ceb8}
Device manufacturer: Seagate
Device model: Expansion
Device revision: 1805
Device serial number: NA8NLPKP
Bus type: USB
Adapter serial number:
But at the time of the error in the subject, i was not copying data to this system. at the time of the second error in the body of this post, i was searching an external drive, it did that. it was connected, except i did probably unplug it, so that might be the case. However, i don't get why the paging this is going on.
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
46 answers
Sort by: Most helpful
-
Anonymous
2022-07-27T00:47:09+00:00 -
Anonymous
2022-07-27T00:42:01+00:00 HP may be able to comment via either telephone or via their forum.
-
Anonymous
2022-07-26T14:57:37+00:00 Those links are for the HP UEFI and Windows hardware diagnostics.
is there a way to check if they are specifically compatible with my laptop?
-
Anonymous
2022-07-26T07:06:22+00:00 Those links are for the HP UEFI and Windows hardware diagnostics.
-
Anonymous
2022-07-26T06:40:50+00:00 Please perform the following steps:
- Open administrative command prompt and copy and paste: PowerShell $D=(New-Object -ComObject Wscript.Shell).SpecialFolders(4);Compress-Archive "%WinDir%\MEMORY.DMP" "$D\Memory_dmp"
Post a share link into this thread with only the compressed memory dump
Post a share link into this thread using one drive, drop box, or google drive.
- Download and install
a) https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140360.exe
b) https://ftp.hp.com/pub/softpaq/sp138501-139000/sp138803.exe
c) https://support.hp.com/us-en/help/hp-support-assistant
d) https://www.intel.com/content/www/us/en/download/18002/intel-driver-support-assistant.html
- Post images of any drivers updated using each HP support assistant and Intel driver and support assistant
- Please do not use driver easy to install drivers. It can be used to identify drivers that may need updating.
- Run:
HD Tune: (free or trial version) (all drives)
Post images or share links into this thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan
- Run:
Sea Tools for Windows https://www.seagate.com/files/www-content/support-content/downloads/seatools/_shared/downloads/SeaToolsWindowsInstaller.exehttps://www.seagate.com/support/kb/how-to-use-seatools-for-windows-202435en/ Long generic test
Post images or share links into this thread.
- Run:
HD Sentinel: (free or trial version) (all drives)
Post images or share links for results on this tabs
a) Overview
b) Temperature
c) SMART
- These steps can be performed overnight while sleeping:
a) HD Tune full error scan
b) Sea Tools for Windows long generic test
- Plan to run the HP UEFI and Windows diagnostics later in the thread (specific instructions will be provided)
- For any new BSOD run:
a) the V2 log collector and post a share link into the newest post
b) the administrative command prompt command in step #1 (make sure that it is a separate share link with only the compressed memory dump)
17D, 19C, 124, 144
what are those FTP HP files? i can't find much information on those. There is suggestion that they are firmware, but the Solid state firmware on my driver page is from january, and the BIOS download is from March or something like that. I am pretty sure that I downloaded the BIOS update. i have support assistant.