My Win 11 PC won't wake up from sleep using the keyboard or mouse.

Anonymous
2023-01-25T16:43:18+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2023-04-11T11:52:48+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

I believe I found the solution, it is a Windows power-saving policy where USB power is cut off when the computer goes into sleep mode, so the keyboard receiver will not work, and the computer will not wake up as a result. You just need to disable this feature.

Settings > Energy e Battery > Energy Recommendations > Stop usb devices when my screen is off to save battery ----> Turn Off.

Was this answer helpful?

300+ people found this answer helpful.
0 comments No comments

137 additional answers

Sort by: Most helpful
  1. Anonymous
    2024-03-21T13:56:39+00:00

    So far my hour plus with the MS tech seems to still be working 36 hours in. No glitches yet - they said if it was still good 48 hours out, it should be fixed. Holding fingers crossed.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-03-21T12:56:55+00:00

    Thanks, Bruno!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-03-21T02:24:30+00:00

    I did check keyboard and mouse settings in DM. They are all set to wake up computer from sleep. Still not working. I will check in Bios for this issue.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-03-21T02:21:04+00:00

    I have the same problem with a new windows 11 pc.

    I dont see this Settings option "...Stop usb devices when my screen is off to save battery ". I guess the menu options keep changing every time there is a new update. Too many changes too often... I dont think that is good. So when you think you have figured out something you have to do it all over again.

    Was this answer helpful?

    0 comments No comments