Windows 11 Error message 0x00000709 while connecting to shared printer

Anonymous
2023-01-06T07:54:21+00:00

An error message is displayed while connecting to network shared printer. 'Operation could not be completed (error 0x00000709) Double check the printer name and make sure that the printer is connected to the network.

Windows for home | Windows 11 | Devices and drivers

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Ramesh 181.9K Reputation points Volunteer Moderator
2023-01-06T07:58:49+00:00

Hi,

It's a known issue in Windows 11 22H2. This error occurs because the default connection method has changed in 22H2. Altering a setting in the Group Policy Editor resolves the issue.

Please check out:

Thomas Førde on Twitter: "Printer issue finally resolved. A brand new printer policy in Win11 22H2 is the culprint. "RPC Connection settings. Need to change over to Named Pipes and it works again. #msintune #Memcm https://t.co/7xPS7Xxs0o" / Twitter: https://twitter.com/thomas_forde/status/1575096625470611458

Fix: Printer Error 0x00000bc4 or 0x00000709 in Windows 11 22H2:

https://www.winhelponline.com/blog/printer-error-0x00000bc4-0x00000709-windows-11-22h2/

For Windows 11 Home Edition, try the registry edit (equivalent to the Group Policy setting) mentioned on the above page:

[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC] There are 2 values that can be configured:

RpcUseNamedPipeProtocol REG_DWORD

0: RpcOverTcp (default)
1: RpcOverNamedPipes

Also, see Eko Suprianto's post here for the additional settings if your Windows 11 22H2 is acting as the host (i.e., print server)

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  1. Anonymous
    2023-09-13T05:57:01+00:00

    nice, it work for me.

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  2. Anonymous
    2023-08-30T06:59:26+00:00

    An error message is displayed while connecting to network shared printer. 'Operation could not be completed (error 0x00000709) Double check the printer name and make sure that the printer is connected to the network.

    This solution worked for me:

    https://medium.com/@enduranceflp/troubleshooting-printer-sharing-between-windows-11-and-windows-10-systems-528b6e659ab2

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  3. Anonymous
    2023-07-16T21:36:59+00:00

    For sure, it is troubling that MS leaves folks hanging with no easy remedy to issues that arise particularly after a Windows update. Happens all the time, either breaks your happily working device or resets configurations that a user has set. Certainly makes you think twice about a company with lousy customer service. In my case, adding the registry keys resolved my problem but I have been in the situation where solutions have not worked, so I can empathize with your situation and I'm thinking twice.

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  4. Anonymous
    2023-07-16T20:20:51+00:00

    THIS! How in the seventh level of hell does MICROSOFT want to be the biggest and most stuck up tech ...anything and constantly turning out security risks and bugs and cant make it where a simple download is compatible? Epson says it's Microsoft's deal to get things to work together so maybe that could happen? I've been fighting with this **** over a month and still CAN NOT PRINT!!!

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